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Integra Limited Warranty

 

 

 

Integra Limited Warranty
 
PLEASE RETAIN YOUR ORIGINAL BILL OF SALE AS YOU WILL NEED TO PRESENT IT SHOULD YOU REQUIRE SERVICE UNDER THIS WARRANTY.
 
Onkyo USA Corporation (hereinafter referred to as Onkyo) hereby warrants all Integra products PURCHASED DIRECTLY FROM Onkyo OR AN Integra AUTHORIZED DEALER, in accordance with the following terms and conditions:
 
WARRANTY PERIOD (from date of purchase):
 
New Products:
All Integra Products 3 years Parts & labor
 
 
SCOPE OF WARRANTY:
 
From the date of original consumer purchase and for the respective periods specified above, ONKYO agrees to repair, at its sole expense, all INTEGRA brand products purchased directly from ONKYO or from an Independent INTEGRA Authorized Dealer, which are defective in material and/or workmanship during ordinary consumer use.
Repairs may be completed using new or refurbished parts that meet or exceed ONKYO specifications for new parts. ONKYO, at its sole discretion, may replace a product, with a refurbished or reconditioned unit having comparable features and a limited consumer warranty.
 
EXCLUSIONS:
IF YOU PURCHASE AN INTEGRA BRAND PRODUCT FROM AN UNAUTHORIZED DEALER, YOUR INTEGRA WARRANTY MAY NOT BE VALID, please use our authorized dealer locator.
This Warranty does not apply with respect to the following:
 
1. Defects or damage caused by accident, fire/smoke, flood/water damage, power surge (or related electrical abnormalities), lightning or other acts of nature.
2. Defects or damage caused by abuse, misuse, negligence, accident, unauthorized product modification or service, or failure to observe the instructions contained in the manual furnished at the time of original purchase.
3. Deterioration/failure due to corrosive atmosphere, including but not limited to; smoke, high humidity or extreme temperature.
4. Damage caused during shipment or handling.
5. Products purchased from anyone other than ONKYO or an Independent INTEGRA Authorized Dealer. If you are uncertain as to whether a dealer is authorized, please contact Integra's Customer Relations Department or check the Dealer and Service Locator at our web site: http:\\www.Integrahometheater.com.
6. Products that have had their serial numbers altered or removed.
7. Products purchased in "AS IS" condition or noted as “DEMO”, “DISPLAY”, “OPEN BOX” or “CLEARANCE.”.
8. Products that have been altered or repaired by anyone other than Onkyo or an Integra authorized independent service center in a manner that has affected their performance, stability or reliability.
9. Accessories attached to or to be used with Integra products, such as antennas, batteries, cables, etc.
10. Packing materials and cosmetic items.
11. Parts which have prescribed useful lives dependent upon the degree of their use, such as styli, cassette heads, idler wheels, batteries, etc.
12. Installation and removal of INTEGRA products, setup, adjustment or signal reception issues.
13. Maintenance, cleaning or periodic check-ups.
14. Adjustments or alterations required for compatibility with conditions pertaining to foreign countries.
 
OBTAINING WARRANTY SERVICE:
To obtain warranty service, take or ship your Integra product to an INTEGRA Authorized Independent Service Center, together with a note describing your complaint and your copy of the dated purchase receipt. Repairs are not performed at our headquarters; all repairs must be performed by our INTEGRA Authorized Independent Service Centers. For a current list of INTEGRA Authorized Independent Service Centers please go to; www.integrahometheater.com, under Support. Please also include in any mailing a contact name, address and telephone number
If you choose to ship your INTEGRA product to an INTEGRA Authorized Independent Service Center, all shipping arrangements must be made by you and all shipping charges and insurance must be fully prepaid. Any Integra product shipped in its entirety must be properly packaged to avoid shipping damage. Any shipping damage incurred as a result of improper or insufficient packaging will be the responsibility of the shipper. ONKYO will pay all return shipping charges for Integra products that have been serviced under this warranty.
Any service or repair for items not covered by this limited warranty shall be at the Authorized Independent Service Center's rates and terms then in effect. Contact an INTEGRA Authorized Independent Service Center for details.
 
LIMITATIONS:
Onkyo makes this warranty subject to the following limitations:
 
1. This Warranty is valid only within the territory of the United States of America. To be covered by this warranty the Integra product concerned must have been purchased directly from Onkyo or an Integra Authorized Dealer and the person seeking warranty service must reside in one of the states of the United States of America or in the District of Colombia. This warranty extends only to the original purchaser and cannot be transferred to anyone.
2. Onkyo SHALL HAVE NO LIABILITY WHATSOEVER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. THE RESPONSIBILITY OF Onkyo UNDER THIS WARRANTY SHALL BE LIMITED TO THE REPAIR OF DEFECTIVE Integra PRODUCTS BY Onkyo OR ITS AUTHORIZED SERVICE STATIONS.
3. This warranty is valid only with respect to repairs effected by ONKYO or an INTEGRA independent authorized service center.
4. ALL WARRANTIES OTHER THAN THE EXPRESS WARRANTY HEREIN CONTAINED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
 
Some states do not allow limitations on how long an implied warranty lasts and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.

 

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